Las herramientas, los conocimientos y el pensamiento experto para ayudarle a automatizar, orquestar y mantenerse a la vanguardia.
12 July 2017
Since moving to the ProcessMaker platform, Adecco Colombia’s customer support process is fully automated. When a user contacts the branch, a support analyst collects the required information and fills out a form that kicks off the workflow.
26 February 2016
Telecom operators face significant challenges in terms of escalating customer expectations and threats from Over the Top (OTT) competitors. Business as usual is simply no longer an option for those who wish to survive.
10 August 2015
Lenovo recognized that inter-department collaboration within a cloud environment could cut down on unnecessary emails, memos and other correspondence. With many pain points to address, Lenovo decided that it required a BPM solution.
16 November 2014
Marinter’s staff uses ProcessMaker information as the main reference to keep track of all imports performed each day, from the beginning of the purchase request to the end of the import activities. The process finishes when the trailers and products are located in Marinter’s warehouse.
15 July 2013
The company automated Purchase Requests and various workflows related to telephone line requests and line activations using ProcessMaker.
20 November 2012
ProcessMaker implemented a system that not only digitalized the Technical Assistance Process (thus improving its efficiency), but also ensured timely assistance from the technical department.
19 August 2012
With ProcessMaker, the Provincial Municipality of Trujillo staff and administrators were able to automate their previously disorganized permit distribution process and eliminate much physical paperwork.
15 August 2012
ProcessMaker automated the process that handled the submission of project descriptions and their evaluation, including e-mail notifications.
19 March 2012
The implementation of ProcessMaker established a structure that allowed SUNASS to establish consistent, measurable processes.